OneStock provides a stock unification and order management software that allows retailers to deploy a full omnichannel service. It works on top of existing IT infrastructure so that deployment is quick, simple and does not risk current operations.
It delivers a seamless customer journey across all sales channels, optimises the order processing for the retailer and effects the most efficient fulfilment strategy to the customer.
Key offerings include:
– Order Orchestration. Ensuring the customer order wherever it comes in (store, phone, online) means they see a unified stock position which enables the sale of all products at every touch-point, wherever they sit (DC warehouse, stores, concessions, suppliers, distributors, etc). Allowing the customer to see all stock wherever it is. It then sorts out the most efficient way of delivering that stock to the customer ensuring a satisfied customer and greater profitability for the retailer
– Ship from Store. Turns a store into a mini-warehouse and a showcase for product. Unifying stock awareness throughout the organisation in all locations allows fulfilment from warehouse or store to ensure full utilisation of stock throughout the organisation and to minimise cost of delivery to customer ie without returning to DC which adds additional costs.
– Web to Store. Promoting store pick-up increases footfall and providing information to store staff on collections allows them to serve the customer better.
– Point of Sale Digitalisation. Provides maximum convenience for customers as they see a single store and digital experience.
The business has grown strongly and has a strong roster of clients in the UK and France including Ted Baker, Jigsaw, Phase Eight, Monsoon, Whistles, Coast, Fortnum & Mason, Intersport, Truffaut, RougeGorge, Pimkie and many others. Its head office is in Toulouse.
Manfield has invested directly into OneStock and has assisted in its general strategy and fundraising. Adam Shaw represents Manfield on the board of OneStock.